Session & Fees
Sessions
Counseling sessions are offered in 50-minute sessions unless you request a double session, which is ideal for out-of-town clients or those needing more intensive counseling. Brittany believes counseling works best from a team approach where the team consists of the client and counselor. At your initial session, Brittany will work with you to understand the concerns that are bringing you to counseling and to determine a plan of action to assist you in reaching your goals.
Fees
Brittany works on a sliding scale and is committed to helping you find healing. Please contact us to discuss fees. You just pay for each session at the time of each session and either cash, personal checks or credit cards are accepted. Additional charges could be incurred for optional assessments, such as the PREPARE/ENRICH assessment that is used in premarital counseling. Such charges will always be discussed previously with the client and are always optional.
Insurance Questions
Brittany accepts the following insurance:
- Blue Cross Blue Shield
- Aetna
- Humana
If you have one of the above insurance carriers, please send an email with your full name, date of birth, and a picture of the front and back of your insurance card to info@planocounseling.org. Nik or Brittany will check on your benefits and then email you back to let you know what your copay would be for counseling sessions.
For all other clients, Brittany provides medically coded receipts for clients who wish to file for reimbursement with their own insurance companies. Depending on your individual coverage, you may qualify for out-of-network benefits. Please check with your insurance carrier for details about your specific coverage.
How do I know if my out-of-network insurance covers counseling?
You can call the number on your insurance card and ask about your out-of-network mental/behavioral health benefits.
How does Hope & Wellness assist in the process of filing a claim?
Brittany submits claims for her clients with Blue Cross Blue Shield, Aetna, and Humana, so you only have to pay your co-pay according to your benefits. We provide all of our other clients with a receipt at the end of every session containing all the information necessary to file a claim with insurance companies.
What do I do if my insurance doesn’t cover any out-of-network groups?
Discuss financial concerns with Brittany. She works on a sliding scale and does not want money to be the reason that you can not come to counseling.
